Privacy Policy

UPEEX Serviços Digitais Ltda (CNPJ: 53.544.258/0001-15) is committed to protecting the privacy and security of its users' personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you access our website www.upeex.com. By using our services, you agree to the practices described in this policy.

Data collection

We collect the following personal information from users:

  • Registration data, such as name, CPF/CNPJ, e-mail address and telephone number, when creating an account or filling in forms on our site.
  • Website usage data, such as IP addresses, information about devices and browsers, and browsing activities.
  • Transaction data, such as payment information, if you make purchases or contract services through our website.

Use of data

We use the personal data collected for the following purposes:

  • Providing and managing our services.
  • Improving the user experience on our website.
  • Processing transactions and providing customer support.
  • Comply with legal and regulatory obligations.
  • Generation of invoices, sending of gifts and contact.

Data Sharing

We do not share your personal data with third parties, except in the following situations:

  • With your explicit permission.
  • To comply with legal obligations or protect our rights and interests.
  • With trusted suppliers and partners who provide services on our behalf, under a contract that includes data protection clauses.

Data Security

We take technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.

Data subjects' rights

You have the following rights in relation to your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right of rectification: Request the correction of incorrect or outdated data.
  • Right of deletion: Request the deletion of your personal data, except when there is a legal obligation to keep it.
  • Right to object: To object to the processing of your data in certain situations.
  • Right to portability: Request that your data be transferred to another company.

Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at [email protected].

DPO: Thiago Costa Guimarães